The Moonscape Black Phone Case for iPhone features a stunning lunar-inspired design, providing both style and durable protection against everyday wear and tear for your device.
At Casefuny, we are committed to providing a seamless shopping experience for our customers. Below are the details of our shipping policy
We are pleased to offer free shipping on all orders, regardless of size or destination. Enjoy hassle-free delivery with no hidden shipping costs!
We use reliable carriers like USPS, DHL, and other reputable shipping services to ensure timely and safe delivery of your products. Your order will be shipped via the most efficient carrier depending on your location and the shipping method you select.
| Destination | Transit Time |
|---|---|
| United States | 4-7 business days |
| Canada | 5-10 business days |
| UK & EU | 5-14 business days |
| Australia/NZ | 7-15 business days |
| Worldwide | 10-20 business days |
Address: Room 2011, The Cloud, Tung Chau Street, Tai Kok Tsui, Yau Tsim Mong District, Kowloon, 999077 Hong Kong
Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM (EST)
At Casefuny, we are committed to ensuring that our customers are satisfied with their purchase. If, for any reason, you are not completely satisfied with your order, we offer a clear and easy-to-follow refund and return policy.
Return Time Frame
You have 30 days from the date of receiving your product to request a return. After this period, we regret that we will no longer be able to process return or refund requests.
Eligibility Criteria for Returns
To qualify for a return and refund:
Steps to Return
If you wish to return an item, please contact us via email at support@casefuny.com to receive a return label.
Return Shipping Address
Please do not return your products before getting confirmation via email from support@casefuny.com
No Restocking Fee
We do not charge any restocking fees for returns. However, the conditions outlined above must be met for a successful return.
Return Shipping Fees
Refund Processing Time
Once your returned item is received and inspected, we will notify you via email. Refunds are typically processed within 7 days. The refunded amount will be credited back to your original payment method.
Late or Missing Refunds Late
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted
If you’ve done all of this and you still have not received your refund yet, please contact us at support@casefuny.com
Order Cancellations or Modifications
To cancel or modify an order, please contact us within 24 hours of placing the order. Once an order has been shipped, we are unable to make any changes or cancellations.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Contact Us
If you have any questions on how to return your item to us, contact us at
Address: Room 2011, The Cloud, Tung Chau Street, Tai Kok Tsui, Yau Tsim Mong District, Kowloon, 999077 Hong Kong
Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM (EST)